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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thomas W

October 25, 2025

5  out of  5
rating by Thomas W
"Glad to support a Veteran owned local business. The fact that I saved money is even better!"
We responded:
"Thomas, thank you for the thoughtful review! I am honored to support you with your insurance needs! "
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Jordyn Moore

October 24, 2025

5  out of  5
rating by Jordyn Moore
"Augustus and his team have a true heart to serve and heart for our community. I am grateful that there are people with his level of integrity in Lubbock."
We responded:
"Jordyn, thank you for the wonderful review! Your kind feedback means so much to my team and I. We are always here when you need us!"
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Matthew Goss

October 23, 2025

5  out of  5
rating by Matthew Goss
"August' Workmans State Farm branch is by far the best customer service of any agency in town. They are proactive in outreach and follow up and really have their clients best interest at heart. Highly recommend if you're looking for new insurance."
We responded:
"Matthew, thank you so much for your kind words and recommendation! Our team truly values building real relationships with our clients, and it means a lot to hear that our proactive approach makes a difference. We're always here to help however we can!"
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gail Mata

October 23, 2025

5  out of  5
rating by gail Mata
"I called because I got lost lol and Carla was so helpful on the phone. As soon as you walk into this place, everyone is so friendly and welcoming. I absolutely love the atmosphere and everyone was very attentive to my needs."
We responded:
"Gail, I am so glad you made it to the office safely! 😊 Thank you for sharing your experience — Carla and the whole team will be thrilled to hear your kind words. Creating a warm, welcoming atmosphere is something we take pride in, and it means a lot to know you felt that the moment you walked in. We appreciate you!"
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Ian Geyer

October 23, 2025

5  out of  5
rating by Ian Geyer
"I cannot recommend Augustus Workman highly enough as an insurance agent. From our very first interaction, Augustus demonstrated an unwavering commitment to providing outstanding customer service that truly sets him apart in the industry. What impressed me most about Augustus is his genuine dedication to understanding my specific needs and circumstances. He took the time to thoroughly explain different coverage options, ensuring I felt confident and informed throughout the entire process. His professionalism shines through in every interaction – he's always punctual, well-prepared, and follows through on every commitment he makes. Beyond his technical expertise, Augustus brings a level of personal warmth and friendliness that makes working with him an absolute pleasure. He has a remarkable ability to make complex insurance topics feel approachable and manageable. Whether answering questions via phone, email, or in person, he consistently maintains a positive, helpful attitude that puts you at ease. If you're looking for an insurance agent who combines deep professional knowledge with exceptional customer service and a friendly, approachable demeanor, Augustus Workman is your person. He has earned my complete trust and highest recommendation."
We responded:
"Ian, Wow — thank you so much for this incredible review and thoughtful feedback! I’m truly humbled by your kind words. My goal has always been to make insurance simple, approachable, and tailored to each client’s unique needs, so it means a lot to know that came through in your experience. I appreciate you taking the time to share your story and for placing your trust in me and my team. We’re always here whenever you need us!"
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Geneva Fonseca

October 23, 2025

5  out of  5
rating by Geneva Fonseca
"This State Farm location is the best. The entire team is super nice, knowledgeable, and here to actually help you. Augustus is the best the best in the business and is leading this team to the top!"
We responded:
"Geneva, thank you so much for your awesome review! I've got an incredible team here, and I’m so proud of the way everyone takes care of our clients. It means a lot to hear that our efforts are making a difference. We truly appreciate your support and trust — it’s what keeps us motivated every day!"
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Spencer Marion

October 23, 2025

5  out of  5
rating by Spencer Marion
"Great customer service and a friendly group of people! Augustus State Farm makes insurance easy!"
We responded:
"Spencer, thank you for the awesome review! I am so happy my team was able to help with your insurance. Your feedback means a lot to us!"
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ROCHA IMPORTS

October 17, 2025

5  out of  5
rating by ROCHA IMPORTS
"Very professional and informative. My experience was amazing great customer service ."
We responded:
"Thank you for the wonderful review! I am so happy we were able to help!"
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Bragado TV

October 17, 2025

5  out of  5
rating by Bragado TV
"Works really fast and everyone is very nice here"
We responded:
"Thank you for the great review! I am so happy we were able to help!"
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Shubham Londhe

October 17, 2025

5  out of  5
rating by Shubham Londhe
"Excellent customer service! Mariah took care of me and made sure I got the best insurance price. She definitely exceeded my expectations. This place is a 5 star for a reason."
We responded:
"Shubham, thank you so much for the 5-star review! I am thrilled to hear that Mariah provided excellent customer service and helped you find the best insurance price. We truly appreciate your support and look forward to serving you again!"
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Danielly Gomes

October 17, 2025

5  out of  5
rating by Danielly Gomes
"This is the best agent I have ever HAD!!! much better than plans from other companies in the past."
We responded:
"Danielly, thank you for the awesome review! I am so happy we were able to help. We are always here when you need us!"
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krish Khatri

October 17, 2025

5  out of  5
rating by krish Khatri
"These people have been nothing but amazing to deal with. They helped me get insurance and transfer cars and we saved a lot of time and money . I will definitely be using them AGAIN 👏"
We responded:
"Kirsh, thank you so much for the awesome review! I am thrilled to hear that our team made the process easy and helped you save both time and money. It means a lot to know you'll be coming back—we look forward to helping you again whenever you need us!"
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Star Fouse

October 15, 2025

5  out of  5
rating by Star Fouse
"I’ve been with State Farm for years! I’ve always been happy with them! Mariah is the bestest toooo! 🥰"
We responded:
"Star, thank you for the awesome review and for your years of loyalty to our State Farm office! I am so happy Mariah is always helpful and there when you need her! My whole office is!"
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Albino gaona

October 10, 2025

5  out of  5
rating by Albino gaona
"Mariah campos help me save money on both auto and home policy Thank you very much"
We responded:
"Albino, thank you for the great review! I am happy to hear that Mariah was able to find you a better rate on your home and auto policies!"
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Cosmin Ghinis

September 24, 2025

5  out of  5
rating by Cosmin Ghinis
"I can say I have the best insurance in the world. Karla is a very caring insurance provider Ive ever had. Ive been with her for many years now. When ever I have a issue the response time is immediately."
We responded:
"Cosmin, thank you for the great review! I am thrilled Karla is always so wonderful. We appreciate your loyalty to our team!"
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gordy 2.0

September 15, 2025

5  out of  5
rating by gordy 2.0
"Love the service I have received throughout the past few years here"
We responded:
"Gordy, thank you for the great review! We appreciate your feedback!"
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Ramiro Contreras Meaño

September 14, 2025

5  out of  5
rating by Ramiro Contreras Meaño
"LOVED our experience! They genuinely care for their customers and work so hard to get you the best deals."
We responded:
"Ramiro, thank you so much! I am thrilled you had a great experience. It means a lot to know you felt cared for—our team always aims to go the extra mile!"
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Kimberly Brown

September 11, 2025

5  out of  5
rating by Kimberly Brown
"With Augustus and Isiah’s help, my husband and I saved over $120 a month on our renters and car insurance combined!"
We responded:
"Kimberly, thank you for the awesome feedback! I am honored Isiah and I were able to help with your renters and car insurance. We are always here when you need us!"
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Amauris Francisco Genao de Leon

September 9, 2025

5  out of  5
rating by Amauris Francisco Genao de Leon
"Fletcher Myers was extremely helpful with setting up my life insurance policy. Very friendly to speak to, and I truly appreciate his authenticity. Thank you so much! ♥️"
We responded:
"Amauris, thank you for the kind words! I am so glad Fletcher was able to make the process smooth and authentic. We truly appreciate your trust and feedback!"
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Eni Shkalla

September 8, 2025

5  out of  5
rating by Eni Shkalla
"Was helped by Isiah today with my car insurance policy. He was amazing, informative, and helped me get a lower rate. All around great State Farm experience."
We responded:
"Eni, thank you for the great feedback! I am glad Isiah was able to help you get a rate that best fits your budget and provide a great experience. We appreciate you choosing State Farm!"
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Hernan Hernández

September 7, 2025

5  out of  5
rating by Hernan Hernández
"I wish I could do a 10-star review. Augustus was amazing, he helped me get a new quote. And he definitely got me the best rate available and… wow. His customer service and professionalism were outstanding. I literally felt like I was talking to a friend or family member. 10/10. Thank you."
We responded:
"Hernan, thank you so much for the amazing review! I am thrilled I was able to provide such outstanding service and made you feel like family. We truly appreciate your kind words and look forward to helping you again in the future!"
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gabby

September 7, 2025

5  out of  5
rating by gabby
"It was a pleasure to work with Fletcher Myers. He had followed up with me a number of times concerning my setting up a new auto insurance policy. I finally made the switch to State Farm and he made the process as straightforward as possible. Thank you."
We responded:
"Gabby, thank you for the kind words! I am so glad Fletcher made the switch to State Farm easy and seamless for you. We appreciate your trust and are happy to have you with us!"
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Linsy Sanders

August 16, 2025

5  out of  5
rating by Linsy Sanders
"Was a loyal client to my last insurance, but decided to shop around when I got my new car and boy I am glad I did. Mariah saved me lots of money on my auto insurance all while including more coverage. Process was super easy to get a quote and she had it back to me very quickly. Can’t recommend her and State Farm enough for all your insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Matias Daniluk

July 26, 2025

5  out of  5
rating by Matias Daniluk
"Karla returned my call quickly had all the answers I needed 👍"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Arthur Lucero

July 25, 2025

5  out of  5
rating by Arthur Lucero
"Mariah was very nice and helpful she truly did a wonderful job"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "